Terms and Conditions

Effective Date: January 30, 2026

Last Updated: September 9, 2026

Welcome to AK Service Point (accessible from https://akservicepoint.in). By accessing our website, requesting an inspection, or booking a doorstep repair service, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Independent Service Provider Disclaimer

Third-Party Status: AK Service Point is an independent, local doorstep repair service provider based in Madurai, Tamil Nadu.
No Brand Affiliation: We are not an authorized, official, or affiliated service center for any specific appliance manufacturer or brand (including, but not limited to, LG, Samsung, Whirlpool, Panasonic, Haier, Godrej, or IFB).
Trademarks: All brand names, logos, and trademarks displayed or mentioned on this website belong to their respective owners and are used strictly for identification and descriptive purposes to indicate appliance compatibility.

2. Service Fees & Pricing Policy

Visiting & Inspection Fee: A standard door-step visiting charge of ₹250 applies to all technician inspection visits. This fee covers site travel and technical diagnosis.
Repair Estimates: Following initial diagnosis, our technician will provide an itemized repair estimate including required spare parts and labor. Work will proceed only upon your approval.
Payment Terms: Payment is due immediately upon completion of the service or inspection visit. We accept cash and standard digital payment methods (UPI/Net Banking).

3. Warranty Terms & Scope

We back our repair work with explicit limited warranties:

30-Day Service Warranty: If the exact same issue reoccurs within 30 days of service completion, our technician will inspect and rectify it without additional labor charges.
90-Day Spare Parts Warranty: Any new spare parts supplied and installed by AK Service Point carry a 90-day replacement warranty against manufacturing defects from the invoice date.
Exclusions: Warranties become void if the appliance suffers physical damage, liquid damage, power surge/voltage fluctuation failures, external tampering, or unauthorized repair attempts by third parties after our service.

4. Customer Responsibilities & Cancellation

Site Access: Customers must ensure safe access to the appliance and provide a suitable working environment (including working power and water connections where applicable).
Cancellations: Service requests may be canceled free of charge prior to technician dispatch. Once a technician arrives at your location, the standard ₹250 visiting fee remains applicable.

5. Limitation of Liability

AK Service Point and its technicians strive to perform repairs safely and efficiently. However, AK Service Point shall not be held liable for pre-existing equipment degradation, indirect or consequential damages, or delays caused by circumstances beyond our reasonable control (including spare part market unavailability).

6. Modifications to Terms

We reserve the right to revise or update these Terms and Conditions at any time. Any changes will be published directly on this page with an updated “Last Updated” date.

7. Contact Information

If you have any questions or require clarification regarding our Terms and Conditions, please contact us:

Business Name: AK Service Point
Proprietor Name: Mohamed Rishwan H
Udyam Registration: UDYAM-TN-12-0162060
Address: No 2/908-6, Maruthupandiyan Street, Gandhi Nagar, Melamadai, Madurai, Tamil Nadu – 625020
Phone: +91 86102 63155
Email: akservicepoint01@gmail.com