Effective Date: October 1, 2025

Last Updated: January 30, 2026

At AK Service Point, accessible from https://akservicepoint.in, the privacy of our customers is of extreme importance to us. This Privacy Policy document outlines the types of personal information received and collected by AK Service Point and how it is used.

1. Information Collection and Use

To provide our doorstep appliance repair services, we collect specific information when you contact us or book a service. This includes:

• Contact Details: Name, phone number, and email address (akservicepoint01@gmail.com).

• Service Location: Your physical address for technician dispatch.

• Appliance Data: Brand and model details of your AC, Fridge, Washing Machine, TV, or Microwave to ensure we bring the correct tools and parts.

2. Purpose of Data Processing

We use your information solely to:

• Execute Services: Dispatch technicians to your Gandhi Nagar/Madurai location.

• Warranty Management: Track your 30-day service warranty and 90-day spare parts warranty.

• Billing: Issue invoices for the ₹250 service charge and any additional repair costs.

• Compliance: Maintain records according to our Udyam Registration (UDYAM-TN-12-0162060) requirements.

3. Log Files and Cookies

akservicepoint.in follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages. This information is used to analyze trends and administer the site.

4. Third-Party Disclosure

As an independent service center, we do not share, sell, or trade your personal data with appliance manufacturers or outside marketing firms. Your data stays with us for the sole purpose of fulfilling your repair requests.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet is 100% secure.

6. Your Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

7. Contact Information

For any questions regarding this policy or your data, please contact the owner directly:

• Owner: Mohamed Rishwan H

• Address: No 2/908-6, Maruthupandiyan Street, Gandhi Nagar, Melamadai, Madurai – 625020.

• Phone: +91 86102 63155

• Email: akservicepoint01@gmail.com