Privacy Policy

Privacy Policy

Effective Date: January 30, 2026

Last Updated: September 9, 2026

At AK Service Point (accessible from https://akservicepoint.in), the privacy of our visitors and customers is of utmost importance to us. This Privacy Policy document outlines the types of personal information collected and recorded by AK Service Point and how we use, store, and protect it.


1. Information We Collect

To provide doorstep home appliance repair services, we collect specific personal details when you request a service, call us, or submit an inquiry on our website:

  • Contact Information: Name, phone number, and email address (akservicepoint01@gmail.com).

  • Service Location: Your physical residential or commercial address in Madurai and surrounding areas for technician dispatch.

  • Appliance Information: Brand, model details, and reported issue regarding your AC, Refrigerator, Washing Machine, TV, or Microwave to prepare spare parts and tools.


2. Purpose of Data Processing

We use your personal information strictly for legitimate operational purposes:

  • Service Execution: Dispatching technicians to your location for doorstep inspection and repair.

  • Warranty Management: Validating and tracking your 30-day service warranty and 90-day spare parts warranty.

  • Billing & Invoicing: Issuing receipts for the ₹250 visiting fee and final repair charges.

  • Legal Compliance: Maintaining accounting records as required by local business regulations under our Udyam Registration (UDYAM-TN-12-0162060).


3. Log Files, Cookies, and Third-Party Advertising

AK Service Point follows standard procedures for log files and website analytics.

  • Log Files: Web servers automatically log visitor details, including IP addresses, browser types, Internet Service Providers (ISP), date/time stamps, and referring pages to evaluate site usage and administration.

  • Google Ads & Advertising Cookies: We run online advertisements using Google Ads. Third-party vendors, including Google, use cookies to serve ads based on your past visits to our website ([https://akservicepoint.in](https://akservicepoint.in)). You can opt out of personalized advertising by visiting Google’s Ads Settings.


4. Third-Party Disclosure & Independent Status

  • Data Privacy: We do not sell, rent, trade, or share your personal data with outside marketing agencies or third parties.

  • Independent Service Disclaimer: AK Service Point is an independent third-party doorstep service provider. We are not an official, authorized, or affiliated service center for any specific appliance manufacturer or brand. We do not share customer information with brand manufacturers.


5. Data Security & Storage

We implement appropriate technical and administrative safety measures to protect your personal information against unauthorized access, alteration, or disclosure. While we take every reasonable precaution, no method of transmission over the internet or electronic storage is 100% secure.


6. Your Rights & Data Deletion Requests

You have the right to inspect, update, or request the deletion of any personal information (such as your contact number or address) stored in our records. To submit a data removal or correction request:

  • Email: akservicepoint01@gmail.com

  • Phone: +91 86102 63155


7. Business & Contact Information

For any questions regarding this Privacy Policy or data handling practices, please contact our business directly:

  • Business Name: AK Service Point

  • Proprietor Name: Mohamed Rishwan H

  • Udyam Registration: UDYAM-TN-12-0162060

  • Address: No 2/908-6, Maruthupandiyan Street, Gandhi Nagar, Melamadai, Madurai, Tamil Nadu – 625020

  • Phone: +91 86102 63155

  • Email: akservicepoint01@gmail.com

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